How to Break Through Patient Sound Barriers

By Larry Wintersteen, BA, MA, CMT
Published: Dental Economics

Although technological advances, growth, and specialization in health care delivery have led to great improvements in the treatment of disease and disability, they also have resulted in the impersonalization of health services.
– National Commission on Allied Health Education

Dentistry is a part of health care in the United States; therefore, we can conclude that dentistry participates in the indictment or impersonalization reference. The National Commission on Allied Health Education has simply confirmed what patients and communication consultants have been telling us for years.

Dental professionals must realize that dentistry is, first, a behavioral art first […]