You cannot afford to be just another healthcare or dental office. It is important that you serve your patients in ways that others are not willing to.
Our service approach(es) are tailored to patient comfort, profitability, efficiency and professional satisfaction. We offer:
Our standard 3-day Practice Examination, which is designed to assess the health and vitality of your practice.
You may also request a special area of focus for your practice. We offer the following: |
Patient Relations
Practice growth begins and ends with patient satisfaction. Their perceptions of quality care and service should be assessed periodically. We us a variety of techniques:
 Telephone or written surveys |
| Patient panels |
| Focus groups |
| In-depth personal interviews |
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Team Building
Proper training, evaluation, and inspiration build a strong sense of unity among your staff. This is an essential ingredient to Team and Practice success. As a third party helper we provide:
| In-depth employee surveys |
| Stress management & conflict intervention |
| Performance evaluation |
| Team building support and consultation |
| Verbal and non-verbal communication training |
| Motivation & incentive programs |
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Marketing for Success
Your marketing plan should be personally defined and focused. With your cooperation we can formulate an approach that works for you, your practice, and your patients. We offer:
| Marketing Research |
| Feasibility Studies |
| Internal Marketing |
| Image Marketing |
| P.R. & Communication |
| Web Site Design & Internet Marketing |
| eMail Marketing |
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The New Practice
For the new practice or the professional who is moving locations, we provide turn-key services which include site location, business forms, hiring & training staff, initial marketing, organization, and business systems.
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Financial Planning & Control
Understanding and controlling your financial destiny is essential. We offer help in the following areas:
| Goal Setting & management |
| Overhead controls |
| Retirement Planning |
| Budgets |
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In-house Education Programs
Continued education and in-service training are essential in professional growth. Through staff meetings and in-house seminars we will enhance your goals and expertise. Distance and expense often get in the way of having your staff enjoy and benefit from continuing education. We bring the education to you. For more information regarding this personalized training see Seminars/Training.
Learn more about Larry Wintersteen, the Founder and Owner of
Wintersteen and Associates LLC.
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Copyright © 2008 Wintersteen & Associates. All rights reserved.
(888) 581-0844  larry@wintersteen.com
Revised:September 2007 |
